Hello
— I Fix Digital Programs Before They Crash
Program Fixer
2008
+75
Projects Delivered
+$1B+
ROI Delivered
Disney
HBO
DirecTV
Shopify
BCG
Publicis Sapient
Boston Consulting
American Airlines
What I Do

Programs I've Rescued

Real engagements pulled from the case studies below. Same pattern every time: stabilize the program, align ownership, and convert delivery into measurable business outcomes.

If your program is in trouble -

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Proven Results

My Commercial impact

A snapshot of the numbers behind the work: my revenue impact, platform scale, industry recognition, and long-horizon delivery experience across complex commerce and transformation programs.

A+
20+ Years
Leading digital delivery
$1B

Revenue uplift delivered at Modere (up from $500m)

2 Awards

Industry awards for project work

40k

Hours leading projects

$120m

YoY Revenue Impact at DIRECTV

2

Academic case studies at Harvard and MIT for LEGO

Recognition

Awards & Academic Case Studies

The work didn’t just launch, it was globally recognized. My work has earned industry awards, and the LEGO digital transformation was later studied at Harvard & MIT as a case study in digital change at scale.

[1] 2025
MACH Composable Award (Nominated)
MACH Alliance
[2] 2025
Global Smart 20 Award (Won)
Global Smart 20
[3] 2016
Harvard Business Review (Profiled)
Harvard
[4] 2016
MIT Sloan Management (Profiled)
MIT
Testimonials

Trusted by Teams Who Need High-Velocity Execution

TFA logo
TFA Agency

Jim is one of those rare people who makes hard things feel manageable and big ideas feel executable. He has deep experience across ecommerce and digital platforms, and it shows. He thinks several steps ahead, looks out for the client, and pushes the work to be better. He elevates teams simply by being in the room.

Jared Miller
Jared Miller
CEO/Founder
American Apparel

Jim was a key reason our most challenging projects shipped successfully at American Apparel. He’s a PM who earns trust quickly: prepared, transparent, and dependable.

Nick Kolev
Nick Kolev
Director of Engineering
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Human, Inc

Jim is the rare combination of strategic thinker, trusted advisor, and proactive problem-solver. He consistently went above and beyond to ensure our success.

Matt Jasper
Matt Jasper
Director, eCommerce
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Corra Agency

His people management and teamwork skills are truly second to none. Jim leads with empathy, clarity, and accountability.

Murali Annavarapu
Murali Annavarapu
Program Manager
BigCommerce badge
BigCommerce

Jim operates like a product manager, excels at stakeholder management, effectively prioritizes competing demands, and drives cross-functional alignment.

Nekeed Upshaw
Nekeed Upshaw
Global Product Manager
Modere badge
Modere

Jim protected the architecture and kept the team from building the wrong thing.

Chris Beck
Chris Beck
CTO
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Cloud NC

Jim is an exceptional project manager equipped with technical and sales acumen. He was a leading driver of new business opportunities and drove incremental revenue for the company. Jim understands how to drive key insights that turn pain points into deliverable results. I recommend Jim for any company that needs to deliver results and drive revenue.

Adrian Sorapuru
Adrian Sorapuru
Head of Business Developmentx
I needed a PM who could save the day. After Murad changed agencies twice, and my PM walked off the job, I personally requested Jim.
Neely Cox
Neely Cox
Enterprise Account Manager, BC
Portfolio

Successful Projects I've Led

eCommerceStreamingMobile AppsSAPPIMSaaSUI/UX
DIRECTV project
CPS project
New York Life project
Method project
Murad project
Modere project
BI project
MM project
K2 project
CBDistillery project
FOH project
LEGO project
American Apparel project
DIRECTV project
Founder

Companies I've Founded

ZEVO project
CWG project
Recognition

Press Coverage

As a digital commerce thought leader, I’ve been featured by the tech press and on podcasts for my point of view on commerce, platform modernization, and complex delivery. Digital transformation and AI are hot topics, and I'm flattered to be able to help shape the future of eCom.

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Value Squared Podcast

• January 27, 2026

Value Squared sat down with Jim Markunas, a digital product leader and e-commerce consultant, to break down what’s actually happening in tech, AI, and digital transformation. If you’re a founder, entrepreneur, product manager, or business owner, this episode will challenge how you think about AI, technology, and growth.

PodcastValue2

The New Stack

• May 2026

Coming Soon

ArticleTNS

TBD

• May 2026

Coming Soon

InterviewTBD